How to Troubleshoot HP Scanjet 3000 Scanner Initialization or Hardware Problems?

HP printer and scanner are one of the best computing devices that are used millions of customers across the globe. Though they are manufactured with the highest quality and smart features but still the HP scanner is vulnerable to some of the technical glitches like any other computing device. Most of the time, the HP scanner does not initialize properly or experiences hardware problems that are the most annoying troublesome situation with the scanner. In order to fix the problem, use HP Scanner Support Number to contact experts of the reliable helpdesk.

Follow the solution given in the below document to fix the problem on your own-

Check the USB connection:

First of all, you need to check the USB cable connection and other physical connections to the scanner.

Then use the cable included with the scanner. It might be possible that the other USB cable is not compatible with the scanner. 

Here, you need to make sure that connection of the USB cable between the computer and scanner is secured and perfect. If the cable is connected properly or correctly then the trident icon on the USB cable face towards up. 

   

Power off and on the scanner and restart the computer:

• Follow one of the tasks that depend on the connection of your scanner with the computer-
• Disconnect the USB cable to a USB port on the back of the computer, in case the USB cable is connected to a USB hub or a docking station. 
• Moreover, in case the USB cable is directly connected to your computer then plug it into another USB port on the back of the computer.  
• Further, you are required to remove all other USB devices from the computer except for the keyboard and the mouse.
• In order to turn off the scanner, you need to press and hold the power button for continuously. Wait for 30 seconds, and then turn on your scanner by pressing the Power button 
• Now, restart your computer.
• Once, you restart the computer; try to use your scanner. 

Make sure the scanner has power:

• The power cable should be connected to the scanner and a power outlet. 
• Check that the power cable is connected to the scanner and a live electrical outlet correctly.  
• You need to be sure that that surge protector is plugged into an outlet and it is turned on. 
• Still, the problem appears, then press and hold the Power button for 3 seconds to turn off the scanner. Now, disconnect the power cable from the scanner. 
• At last, you have to reconnect the power cable to the scanner, and then press the Power button to turn on the scanner.

Reset the scanner:

• If the TWAIN-compliant software is open then you have to close it.
• Now, remove all the USB cables connected between the scanner and the computer. 
• Turn off your computer and wait for few seconds. Then turn on your computer.  
• Next, you need to reconnect the USB cable to a USB port on the back of the computer.
• Try connecting the USB cable to a different USB port on the back of the computer

Moreover, forgetting the reliable help and quality assistance, it is good to take help from the professionals by giving a call on HP scanner technical support phone number +1-866-505-7911. The number is the right platform where you can avail complete online solutions and customized help.